UMass Boston

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Crisis Communication

Course Overview

Date / Time Location Credits Minimium Tuition*
9/2/25 - 12/12/25
TuTh 12:30p.m. – 1:45p.m.		 University Hall Y03-3350 3 $2065 (guest students)
Date
9/2/25 - 12/12/25
Time
TuTh 12:30p.m. – 1:45p.m.
Location
University Hall Y03-3350
Credits
3
Min. Tuition*
$2065 (guest students)

Description

This course examines theories, research, and practice related to communication before, during, and after crises. Students examine the fundamentals of crisis management and strategic crisis communication. The course emphasizes practical application of theories, strategies, and tactics of communicating to multiple stakeholders in crisis situations. The goal is to help students develop the skills to strategically plan, implement, and evaluate crisis communication efforts across various organizations and crisis scenarios. Additionally, they will enhance their ability to critically analyze crisis communication in real-world contexts.

Prerequisites

COMM 100 and one 200-level Communication course

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Course Details

Session

Regular Academic Session

Class Dates

9/2/2025 - 12/12/2025

Location

University Hall Y03-3350

Enrolled / Capacity

15 / 20

Status

Open

Instructor

Liang Ma

Tuition*

$2065 (guest students)

* The tuition estimate is based on minimum, single-course cost to a new student who is a Massachusetts resident and not enrolled in a multi-course program. State residency, online/in person modality, and matriculation to a degree program may affect cost.

Tuition Details