UMass Boston

Male mentor with teenagers
Community Health Worker Therapeutic Mentoring Certificate

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Contact Information

Become a certified therapeutic mentor.

State certified. Bachelor's degree not required. Practice-ready in 3 months (80 hours).

UMass Boston’s Community Health Worker (CHW) Therapeutic Mentoring Certificate is an 80-hour, state-certified training program that prepares participants to work as therapeutic mentors with youth under age 21 in the Massachusetts behavioral health system. Approved by the Massachusetts Board of Certification of Community Health Workers, the program offers a direct pathway to CHW certification with a specialization in Therapeutic Mentoring. Therapeutic Mentoring services are available for MassHealth members under age 21 and are delivered as part of the youth’s treatment plan, making this training relevant to Medicaid-reimbursable practice in Massachusetts.

Why therapeutic mentoring?

Over 12 million young people in the United States experience a mental health disorder each year, and the majority cannot access care. Massachusetts has responded by building one of the most advanced community-based behavioral health systems in the country through the Children’s Behavioral Health Initiative. Therapeutic mentors are a critical part of that system. They are trained, nonclinical providers who work directly with youth, delivering strengths-based support, safety planning, and systems navigation in homes, schools, and community settings.

The demand for qualified therapeutic mentors far exceeds the supply. Managed-care organizations and community service agencies across Massachusetts consistently report difficulty recruiting adequately trained staff. UMass Boston’s program was built to close that gap.

Schedule

Fall 2026:
September 8 - December 11

Register For Fall

Community Health Worker - Woman with clipboard

Who is this program for?

This program is a strong fit if you are:

  • a community member passionate about supporting youth mental health
  • a current or aspiring human services professional seeking a state-recognized credential
  • a paraprofessional already working in schools, afterschool programs, or family service agencies who wants formal certification
  • a career changer looking for a direct entry point into the behavioral health workforce
Outline of Massachusetts

What sets this program apart?

  • State-Certified Statewide
  • Built by Researchers and Practitioners Together
  • Direct Pathway to Reimbursable Practice
  • Equity by Design
  • Field Placement Partnerships
Community Health Worker - Male & 2 Females

Career Possibilities

Graduates are prepared for roles as:

  • Therapeutic mentors
  • Community health workers
  • Family support specialists
  • Behavioral health paraprofessionals in community service agencies, community health centers, schools, and family service agencies across Massachusetts

Plan Your Education

Schedule & Registration

Cohorts offered fall and spring, with sessions designed to accommodate working adults and UMass Boston students.

Schedule:
Fall 2026: September 8 - December 11
Days/Times: Tue & Th 4:00 - 5:15 p.m.
Tuition: $1,650 (for the full 80-hour certificate program)

Register

Registration:
Enrollment is open to all adults (18+) with a high school diploma or equivalent, no Massachusetts residency or UMass Boston student status required. While this program perfectly aligns with Massachusetts’ rigorous behavioral and community health certification standards, the core competencies you will build are highly valued in mentoring programs and health systems across the country. Whether you plan to practice in the Commonwealth or bring these vital skills to your own local community, this course offers an exceptional foundation for your career.

For more information, contact:
Center for Evidence-Based Mentoring
University of Massachusetts Boston
100 Morrissey Boulevard
Boston, MA 02125
jean.rhodes@umb.edu
617.287.7585

Program Format

Total Hours: 80 hours
(64 hours cover the Massachusetts Board’s 10 CHW Core Competencies and case management, and 16 hours cover Therapeutic Mentoring special health topics.)

  • Hybrid (56 hours online, 24 hours applied practice)
  • Online Component: Asynchronous coursework via Canvas and live synchronous sessions via Zoom

Applied Practice: You’ll need to complete 24 hours at approved field placement sites. Field placement could be in approved community health centers, mentoring programs, schools, or family service agencies across Massachusetts.

Duration: Approximately 10–12 weeks per cohort

Program Details

Learning Outcomes

The program combines 64 hours of CHW core competency training with a 16-hour therapeutic mentoring specialization.

CHW Core Competencies (64 hours):

  • Outreach methods and strategies.
  • Individual and community assessment.
  • Effective communication.
  • Cultural responsiveness and mediation.
  • Education to promote healthy behavior change.
  • Care coordination and system navigation.
  • Use of public health concepts and approaches.
  • Advocacy and community capacity building.
  • Documentation.
  • Professional skills and conduct.

Therapeutic Mentoring Specialization (16 hours):

  • History and evidence base of therapeutic mentoring.
  • Strengths-based approaches to the mentor-mentee relationship.
  • Multi-level systems of care and wraparound services.
  • Safety planning for youth with behavioral health challenges.
  • Working with community service agencies.
  • Ethics and professional boundaries in therapeutic mentoring practice.

Frequently Asked Questions

Do I need a college degree to enroll?
No! You need a high school diploma or equivalent and must be at least 18 years old.

Is this program available outside of Boston?
Yes. The program is certified statewide. Online coursework can be completed from anywhere in Massachusetts, and field placement sites are available in multiple regions across the commonwealth.

Is there credit and noncredit options?
The same curriculum can serve both degree seeking UMass Boston students and community participants. UMass Boston undergraduate psychology majors may take PSYCH 216 for academic credit through the regular registration system, while community participants may complete it as a noncredit certificate through Online and Continuing Education.

What are Some Examples of field placement sites?
Applied practice sites may include community behavioral health agencies that provide In Home Therapy and Therapeutic Mentoring under MassHealth, community health centers with youth behavioral health services, schools or school linked programs, youth mentoring organizations, after school programs working with vulnerable youth, and family service agencies that support children, adolescents, and caregivers. These settings allow participants to observe and practice the core functions of therapeutic mentoring in real world environments.

What do students engage in during applied practice?
During applied practice, students may observe or participate in structured youth activities, relationship building, strengths based communication, modeling and coaching of skills, family engagement, documentation, service coordination, and supervision meetings. The applied hours are meant to help students connect classroom learning to actual community based practice.

Do the 24 applied hours count towards the work experience requirement?
Yes, the 24 applied practice hours can count toward the 2,000 hour work experience requirement if they meet the Board’s standards for qualifying supervised experience. But students should understand that these 24 hours are only a small part of the total work experience needed.

How do students usually complete the remaining hours?
Most students complete the remaining required hours through paid or supervised work after or during the program. This may happen in therapeutic mentoring programs, community mental health agencies, schools, family service agencies, community health centers, or other settings where they are performing CHW related functions with appropriate supervision. The program prepares you to enter the field and begin accumulating hours toward certification, rather than assuming they become fully certified immediately upon course completion. To become a certified CHW in Massachusetts, students must also complete 2,000 hours of qualifying supervised work experience in addition to finishing this 80 hour Board approved training program.

What kind of jobs can I get after completing this program?
Graduates are prepared for roles as therapeutic mentors; community health workers; family support specialists; and behavioral health paraprofessionals in community service agencies, community health centers, schools, and family service agencies across Massachusetts.

What is the difference between a Certificate of Completion and CHW Board Certification?
The Certificate of Completion is awarded by UMass Boston when you finish the 80-hour program. CHW Board Certification is a state credential issued by the Massachusetts Board of Certification after you complete an approved training program and 2,000 hours of supervised work experience. Our program satisfies the training requirement.

Instructors

Jean Rhodes
Jean E. Rhodes, PhD

Frank L. Boyden Professor of Psychology and director of the Center for Evidence-Based Mentoring at UMass Boston. One of the nation’s leading researchers on youth mentoring, with over 200 peer-reviewed publications on mentoring, community-based intervention, and nonclinical workforce development.

Josephine Cardona, instructor at UMass Boston for the Community Health Worker (CHW) Therapeutic Mentoring Certificate
Josephine Cardona, MA

Certified Community Health Worker and Program Director of Therapeutic Mentoring for the Southeast region of Child and Family Services. An active member of the Association for Behavioral Healthcare's CBHI Committee and a pioneer in the development of CHW certification for therapeutic mentors in Massachusetts. Ms. Cardona brings over a decade of frontline experience working with youth and families in the behavioral health system.

Your Credential & Career Pathway

When you complete this program, you will receive a Certificate of Completion from UMass Boston, one of the nation’s most diverse public research universities. That certificate makes you eligible to apply for Massachusetts CHW certification through the Board of Certification of Community Health Workers after completing 2,000 hours of supervised CHW work experience.

CHW certification is the key to Medicaid-reimbursable practice as a therapeutic mentor within the Children’s Behavioral Health Initiative system. That means your services are billable, your role is sustainable, and your career has a defined economic foundation.

The median annual wage for Community Health Workers in the Boston metropolitan area was $68,567 as of March 2024.

Your career pathway after completing this program: Certificate of Completion from UMass Boston; then field placement or employment at a community service agency or behavioral health provider; then 2,000 hours of supervised CHW work experience; then Massachusetts CHW board certification; then Medicaid-reimbursable practice as a therapeutic mentor.

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The Science Behind MentorPRO

MentorPRO is the natural extension of decades of our research on youth mentoring. Learn more about the science behind this groundbreaking new approach. Jean Rhodes, Ph.D. Co-founder, MentorPRO Director, Center for Evidence-Based Mentoring

Next Steps

Register For Fall RSVP To Info Session